Type

Pro Shop

Experience

Mid Career (2+ years of experience)

Salary

$51,000 - $58,000

Duration

Full-time, Year-round

Organization Overview

Ten Feet Sports and Entertainment Ltd. (TFSE) proudly manages and operates all facilities at Langley Events Centre (LEC), The Redwoods Golf Course, and Triple O's at Aldergrove Community Centre. As our portfolio continues to expand, we are dedicated to recruiting, hiring, and developing individuals with the skills, experience, and passion to contribute to the continued success and growth of our organization.

The Redwoods Golf Course Overview

Offering an 18-hole championship layout public golf course, driving range, on-site restaurant and a premier all-inclusive outdoor wedding venue, Redwoods is a staple in the Langley community. From hosting company holiday parties and charity shotgun tournaments to spectacular weddings and regular public golf, we are proud to consistently deliver memorable experiences to our community.

Position Overview

Reporting to the Manager, Golf Operations, the Supervisor, Golf Operations assists in overseeing the daily functionality of all golf operations, including the Golf Shop, Driving Range and Outside Services. This role provides direct leadership to the Golf Cart Attendant and Driving Range Attendant teams, ensuring exceptional guest service standards, efficient daily operations, and proper execution of procedures. The Supervisor will play an integral role in tournament and event setup, tear down and staff coordination.

Primary Duties and Responsibilities

Assist in the daily supervision of all golf operations employees
Oversee and lead Golf Cart Attendants and Driving Range Attendants
Monitor and maintain general cleanliness, presentation and organization of Driving Range, golf carts, rental clubs etc.
Manage the Driving Range picking schedule
Manage the Driving Range ball inventory
Oversee the appearance, usability and rotation of the golf cart fleet
Communicate effectively with the Senior Manager, Sales and Events to assist with golf tournament set up, execution and tear down
Oversee and lead employees during golf tournaments
Assist in training and developing employees
Assist in the creation and management of employee schedules
Execute the set up and programming of the tee sheet and online reservation systems
Daily supervision and management of the tee time reservation system
Be knowledgable for all products for sale in the Golf Shop
Merchandise and monitor Golf Shop inventory
Execute sales for green fees, Driving Range, merchandise, clubs and rentals
Supervise and assist with course pace of play and golf etiquette
Handle in-person comments and complaints relevant to golf operations
Other duties as assigned

Skills and Abilities

Team oriented
Ability to work independently with minimal supervision
Ability to lead and positively influence others
Excellent administration and organizational skills
Excellent customer service skills
Strong communication, interpersonal and conflict resolution abilities
Problem-solving and ability to make decisions under pressure
Intermediate computer proficiency, including Microsoft Office Suite
Ability to work a flexible schedule as required by the demands of the facility
Knowledge of Club Prophet or other POS systems is an asset

Qualifications

Two or more years of experience in golf operations, or in a similar role or industry, is required
Valid Basic First Aid, CPR-C and AED Certification, or equivalent, will be required to be maintained during employment
Willingness to complete a Police Information Check is required
Experience in a leadership or supervisory role is an asset
PGA of Canada member in good standing is an asset

How to apply

Interested individuals are asked to submit the following via email to careers@tfse.ca:

A brief cover letter
A resume detailing your skills and experience; and
Any additional information outlining your specific interests and abilities that attracts you to this opportunity with TFSE and Redwoods

This posting will remain open until filled. We thank all applicants for their interest, however only those selected for an interview will be contacted

Operated by Ten Feet Sports and Entertainment, the Redwoods Golf Course has been serving locals and guests since 1994. Redwoods is situated in North Langley just off Highway #1 and minutes from the Golden Ears Bridge.

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Category

Type

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Supervisor, Golf Operations

Golf Shop Attendent