Golf Club General Manager

HERE WE GROW AGAIN!

Overview

TMSI Sports Management is seeking a dynamic and experienced Club Manager to oversee the daily operations of our club. The ideal candidate will possess strong leadership skills, a passion for customer service, and the ability to create an engaging environment for members and staff alike. As the Club Manager, you will be responsible for ensuring that all club activities run smoothly while fostering a positive atmosphere that encourages member participation and satisfaction.

Responsibilities

• Lead and manage all aspects of club operations, including staff management, member services, food and beverage and facility maintenance.
• Develop and implement strategies to enhance member engagement and retention.
• Oversee the scheduling of events, and activities to maximize participation.
• Ensure compliance with health and safety regulations while maintaining a clean and welcoming environment.
• Manage budgets, inventory, and supplies to ensure efficient operation of the club.
• Train, mentor, and evaluate staff performance to promote professional growth within the team.
• Address member inquiries, concerns, and feedback promptly to maintain high levels of satisfaction.
• Collaborate with marketing teams to promote club events and programs effectively.

Skills

• Strong leadership abilities with a focus on team building and motivation.
• Excellent communication skills, both verbal and written, to effectively interact with members and staff.
• Proven organizational skills with attention to detail in managing multiple tasks simultaneously.
• Ability to analyze data and make informed decisions based on trends in member engagement.
• Proficiency in customer service principles to create a welcoming atmosphere for all members.
• Experience in budget management and financial oversight is preferred.
• Golf Club and recreational experience required.
• Experience in food and beverage, hospitality preferred.
• Knowledge of recreational programming is a plus but not required.

Minimum requirements

2 years of Golf Course/Hospitality management required.

Join us in creating an exceptional experience for our members while leading a dedicated team! Please email your resume to [email protected]. Deadline for applicants April 3, 2026 at 4pm.

Thank you to all who have applied. We appreciate your interest in the position. Please note that only those candidates selected for further consideration will be contacted. We wish you the best of luck in your job search.

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Benefits

• Flexible schedule
• Paid time off

Ability to commute/relocate

• Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Education

• Secondary School (preferred)

Experience

• golf course/hospitality management: 2 years (required)

Location

• Ottawa, ON (preferred)

Work Location: In person