Consultant Ski & Golf

Position: Ski & Golf Travel Consultant

Department: Ski & Golf

Status: Full-time, Permanent

Reports to: Manager, Ski and Golf Sales

Location: Remote

How You Will Be Spending Your Time

• Represent the organization professionally while working with clients and partners.
• Prepare accurate quotes, proposals, and complete travel bookings.
• Build customized ski and golf vacation packages including airfare, accommodations, transfers, rentals, tee times, lift tickets, lessons, and insurance.
• Finalize all itinerary components.
• Respond promptly and professionally to client inquiries via phone and email.
• Collect all necessary booking details to ensure accuracy and seamless processing across departments.
• Process credit card payments and handle booking changes, deviations, and pricing updates.
• Offer trip cancellation and travel medical insurance to all clients.
• Exercise sound judgment in enforcing terms and conditions while supporting client satisfaction and retention.
• Follow up on receivables to ensure timely processing.
• Support consumer events, trade shows, and marketing initiatives.

Specialized Knowledge, Skills, Attributes Required You Need to be Successful

• Minimum 2 years of travel consulting experience, preferably with a focus on ski or golf travel.
• Strong sales acumen with the ability to build, retain, and grow client relationships.
• Excellent written and verbal communication skills.
• In-depth knowledge of travel products, booking processes, and industry terminology.
• Ability to multitask effectively in a fast-paced environment.
• Strong attention to detail, accuracy, and organization.
• Independent problem-solving skills with sound judgment and initiative.
• Ski or golf experience is a strong asset.
• Customer-service mindset with a commitment to delivering exceptional travel experiences.
• Ability to work under pressure while maintaining professionalism and rapport with clients.
• Must be available industry events, site visits, and participate in familiarization trips.

Working Conditions

• Home-based
• May be required to attend office for product training or team meetings
• Required to attend travel-related events, such as the Annual Ski and Golf Show

Crew Advantages

• Competitive salary
• 2 weeks’ vacation
• Medical and dental benefits
• 9 additional paid days [1 birthday; 5 sick days; 2 personal days; 1 volunteer day]
• Employer RRSP contribution program
• Awesome travel benefits for you, your friends and family
• Employee Assistance Program for you and your family members

Who We Are

HIS Canada Travel Inc., a division of the H.I.S. Group, is one of Canada’s largest travel companies. Incorporated in 2004, HIS Canada Travel Inc. owns and operates multiple wholesale and retail travel brands. The retail division, including redtag.ca, itravel2000.com, Sunquest, The Travel Experts, Merit Travel, Flights.ca and Cruises.ca offer diverse products to travelers including destination packages, flights and hotels worldwide, excursions and more. The wholesale travel business, TravelBrands, provides a full range of travel products including air, hotel, car rental, cruise and specialty to travel agents and retail agencies throughout Canada. HIS Canada Travel Inc. is a comprehensive one-stop shop for agents and travelers alike.

Are You Ready to be part of the team?

Please submit your cover letter and resume to [email protected]. Only qualified candidates will be considered for this position!

HIS Canada Travel Inc. values diversity in the workplace and is committed to employment equity. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), HIS Canada Travel Inc. will provide accommodation, accessible formats, and communication support for the interview upon request and we will work with you to meet your accessibility needs.