Onboarding Consultant in Golf Technology

Become an Onboarding Consultant at Lightspeed, supporting golf customers through the implementation process. Ensure their transition to using the system is seamless and efficient.

In this role, you'll act as the primary contact for customers during their onboarding experience. You'll guide them through training, manage project tasks, and communicate status updates consistently. Your focus will be on keeping customer satisfaction high and making the implementation process smooth and effective.

Key Responsibilities

• Conduct customer kickoff calls to outline processes
• Facilitate customer training sessions during onboarding
• Coordinate scheduling for resource-related projects
• Monitor and communicate progress during implementation
• Maintain accurate records in our CRM systems

Requirements

• Experience or passion for the golf industry
• Bilingualism in French and English required
• Skills in resource planning without supervisory duties
• Familiarity with tools like Hubspot or Salesforce advantageous
• Track record of ensuring customer satisfaction ratings

Utilize your implementation expertise to enhance customer experiences with Lightspeed's golf technology solutions.

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