Lightspeed Customer Enablement Manager - Golf Focus

Elevate customer experiences as a Customer Enablement Manager at Lightspeed, specializing in golf industry implementations. Lead onboarding efforts ensuring customer satisfaction. This role requires a tech-savvy individual with a solid background in project management.

You will drive the onboarding lifecycle for new clients, collaborating with Sales and other internal teams to create customized onboarding experiences. A keen understanding of Lightspeed’s products will set you apart in delivering timely, high-quality results. Key Responsibilities:

• Direct customer onboarding and establish strong relationships
• Work with Sales to create personalized onboarding plans
• Conduct project planning and coordinate training sessions
• Monitor the onboarding pipeline for progress and quality
• Actively refine processes based on feedback Requirements:
• 3-5 years in implementation or project management roles
• Background in the golf sector
• Proficient in managing complex onboarding projects
• Bachelor’s degree or equivalent experience
• Knowledge of SaaS ecosystems and integrations Bring your project management and communication skills to Lightspeed to drive successful customer onboarding in the golf industry.