Service Coordinator at Wiseworth Canada

Join the dynamic team at Wiseworth Canada Industries as a Service Coordinator in Surrey, BC. This role focuses on organizing field service activities and providing top-notch customer support. As a Service Coordinator, your main responsibility will be to facilitate the day-to-day operations of our dedicated service team.

You'll work closely with technicians, customers, and management to ensure efficient scheduling and delivery of service commitments. A customer-focused approach and strong organizational skills will be vital for success in this role. Key Responsibilities:

• Organize and schedule service appointments for technicians
• Communicate with customers about maintenance and repairs
• Maintain accurate service work orders and documentation
• Address scheduling challenges with technicians and management
• Respond promptly to customer inquiries via phone and email Requirements:
• High school diploma; relevant post-secondary education preferred
• Previous service coordination or customer service experience
• Strong organizational and time management skills
• Excellent communication abilities, both verbal and written
• Technical aptitude and willingness to learn about our products Support Wiseworth Canada in delivering outstanding service through your strong organizational skills and customer-first mindset.