Front Desk Concierge (Part-Time)

We are currently seeking a Part-Time Front Desk Concierge to join our team for the ongoing golf season. This position is ideal for a MATURE individual with a friendly, outgoing, and approachable demeanor who excels at handling a variety of situations calmly and professionally. The concierge coverage is required for various shifts (approx. 21 hours/week) from Monday to Saturday, between 8 am and 8 pm.

RESPONSIBILITIES INCLUDE

• Keeping the front lobby clean and welcoming at all times
• Greeting and directing visitors to the appropriate area or waiting lounge
• Providing guests with accurate and up-to-date information (e.g., hours of operation, lago menu items, club closing dates, etc.)
• Staying informed about daily bookings, events, and activities
• Answering and forwarding incoming calls to the correct department or individual
• Taking and delivering messages as needed
• Communicating event details (event name, location, type) to inquiring guests
• Managing courier package deliveries and notifying staff accordingly
• Taking lago restaurant reservations and supporting restaurant staff as needed
• Completing various administrative tasks as assigned by the Admin team

QUALIFICATIONS

• High school diploma or equivalent
• General knowledge of administrative tasks and office equipment (printer, fax, copier)
• Previous customer service experience
• Telephone etiquette and familiarity with Microsoft Office (Outlook, Excel, Word)

ADDITIONAL ASSETS

• Must be available to work until early November, with occasional fall and winter shifts
• Post-secondary education in office administration
• Mature, personable, and professional demeanor
• Strong organizational and multitasking skills
• Ability to handle confidential information with discretion
• Willingness to stay current with applicable technical skills and procedures
• Flexibility to work day, afternoon/evening, and Saturday shifts as needed

Job Types: Part-time, Seasonal

Pay: $17.60 per hour

Benefits

• Discounted or free food
• On-site parking
• Store discount

Experience

• Customer service: 2 years (preferred)

Work Location: In person